Further to Ableworld contacting the Welsh Government, the firm’s managing director Mike Williams has confirmed it has received a number of positive responses from members of the Senedd along with the Leader of the Welsh National Party, Neil McEvoy.
Williams said: “We are really pleased, we have received positive comments from a number of Representatives, including a spokesperson for Neil McEvoy, passing on their appreciation for the services we provide and supporting vulnerable customers in Wales.”
Ableworld went on to confirm that after speaking with its stores in Cardiff and Bridgend, it is able to remain open, as it did during the UK lockdown earlier this year.
Authorities said they have no reason to believe that the fire breaker guidelines will be any different from the original lockdown guidance, also recognising that Ableworld provides access to support for vulnerable customers including mobility equipment, equipment repairs and stairlifts.
It reinforces the original feedback the mobility business received from Matt Hancock, as such confirming mobility retailers who offer essential services in Wales can remain open if they wish to.
Ableworld expressed how it hopes other retailers can find the information useful.
Williams added: “We know this news will be a great relief to our customers as we have already received numerous questions of whether we are able to remain open to support them over the coming weeks and I am really happy it looks like we can.
“We will open our normal trading hours throughout these difficult times and also offer our free delivery service for those struggling in their Homes and Care Homes.”