Unique Mobility has extended a hand to customers in the South West impacted by the recent closure of a fellow equipment dealer.
The company, which has bases in Plymouth, Launceston and Exeter, has issued a call to customers who were reliant on Cornwall-based Mobility Markets Ltd, promising to keep them mobile.
Mobility Markets Ltd appointed liquidators and decided to close down earlier this month after a meeting of company bosses.
Barry Reeve, product specialist for Unique Mobility, said: “It’s such a shame to see another bricks-and-mortar store closing its doors. It just goes to show that mobility retailers really need to adapt to the ever-changing market.
“This must be a frustrating time for the company’s end-users, having relied on their services for years and potentially left unaware of who to turn to.
“We have great coverage across Cornwall and Devon, and we will go above and beyond to keep all end-users mobile.”
Mobility Markets, which was situated just outside Redruth in Cornwall, was branded as the Mobility Centre and sold a range of equipment including scooters, wheelchairs and stairlifts.
The Motability-accredited retailer offered in-house servicing and repairs and next day delivery on its mobility scooters.
AMP has contacted Mobility Markets Ltd and liquidator, Purnells, but it is unclear how many customers relied on the business for their mobility needs.
Unique Mobility is a dominant player in the South West and recently expanded its presence further eastwards after opening a new site in Exeter.
Its new workshop-format site specialises in car adaptations but will also act as a base for mobility equipment assessments and repairs.
Reeve said of the new site: “The idea is for it to become a showroom. We didn’t want to go into it too quickly as there’s quite a lot of competition [in Exeter]. We thought we’d set some foundations and take a route we know works quite well and go from there.”
Unique Mobility recently launched a new paediatric arm to the business which has expanded its scope and customer base.