A train service in Scotland has come under fire for its access failing and is set to ramp up its equipment to fulfil legal requirements.
Borders Railway is currently drawing up plans to ensure that all carriages are accessible to disabled passengers.
According to the reports Scottish transport minister, Humza Yousaf, said: “(Trains are) undergoing a major enhancement programme worth around £14m to deliver improvements to passenger facilities.”
“When this work is completed, all trains in the fleet will have universal accessible toilets installed ahead of the 2020 deadline, as well as spaces for two wheelchairs adjacent to companion seating.”
As well as wheelchair access the service is set to introduce call-for-aid buttons, boarding ramps, seating marked for priority users (approximately 10% of seats), tactile door-opening buttons, on-train announcements and passenger information screens.
It is also hoped that the passenger assist service booking time, which is currently four hours, will be reduced to one hour by 2021.