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Telehealth service bringing community pharmacy to people’s homes shortlisted for award

Medihub – turning it on

A new telehealth service which brings pharmaceutical services to people’s homes has been shortlisted for a prestigious award.

PAMAN – thought to be the world’s first remote medicines management service – is a finalist in the ‘Innovation’ category of the Innovation Agency’s ‘Excellence in Supply Awards’.

The solution was developed by the pharmacist-led Medication Support Company and is being rolled out across health and care.

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People deemed to need some extra support to take their prescription medicines correctly are referred to the service.

A ‘video-phone’ called a Medihub is installed in the individual’s home which connects them to a team of pharmacists.

When the pharmacist calls, a service user taps the button on top of the Medihub to connect. The pharmacist can then talk to the individual and watch them take their medicines, administer ointments and creams, or use inhalers, advising when necessary.

Research has found that of those using PAMAN, 97% take their medicines correctly, compared to the national average of 55% – improving safety, health outcomes and wellbeing.

Chief executive of the Medication Support Company, Norman Niven, said: “Being shortlisted for a fourth award in just a few months recognises the hard work we and our partners have put into creating such a workable solution to improving medicines management and patient safety.

“We are immensely proud of PAMAN, which has been shown to improve health, wellbeing and independence, as well as reduce the cost of health and care services.”

Winners of the Excellence in Supply Awards will be announced during a virtual ceremony on September 23.

Tags : medihubPAMANtelehealth
Sarah Clarke

The author Sarah Clarke

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