Tech partners deliver innovative care technology on behalf of council


Leading transformation agency, Rethink Partners, has partnered with Alcove on the rapid rollout of technology to help care for the elderly and vulnerable people of Suffolk.

The c£15m contract has seen the delivery of innovative technology on behalf of Suffolk County Council.

One of the most popular products has been the Alcove digital sensors (movement and access) linked to the Alcove hub, which allows practitioners, care workers and loved ones to supervise the service user remotely and collect data routinely on their well-being and daily living habits on the Alcove data platform.

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Support for daily living and to enhance safety and independence is also provided through devices such as the Cassius Go Wearable; a device worn on a lanyard that allows the user to call for help in the event of an illness or call.  

One of the most notable devices is the Cassius Communicate Video Carephones, which were initially rolled out across the south east in huge numbers during the first lockdown (March-July 2020). The Carephones allowed vulnerable and shielding members of the community to stay in touch with loved ones and service providers during a distressing and isolating time.

Sam Bassett, Digital Care and Innovation Lead at Suffolk County Council said: “We are so proud of the rapid progress and great results our partnership approach with Rethink Partners and Alcove has achieved already – and there is so much more untapped potential to come.

“We are really excited in Suffolk to be pioneering a truly digital and aspirational approach to care technology for local residents, and to be able to stand behind clear evidence of the immense impact that a groundbreaking digital offer and approach can deliver. Most importantly, the residents are really satisfied with the technology and the service. A really great start to the Cassius service.’

Tags : local authoritysensorstelecare
Lee Peart

The author Lee Peart

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