Tech-enabled care continues to grow as CCG incorporates new app


GPs across North Tyneside are leading the way in a digital evolution by offering patients additional access to online consultations and health care advice.

It is the latest move showing how tech-enabled care is growing across the UK.

More than 222,000 patients across North Tyneside are now able to seek medical help and advice online by using an innovative new app from Livi to access digital consultations.

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The new Livi app is available to download from the App Store or Google Play, enables patients across North Tyneside to request an online video appointment with a GP, seven days a week including early mornings, evenings and weekends.

The partnership with Livi, Europe’s largest digital healthcare provider, is the first of its kind across the NHS and brings together health commissioners, GP practices and a digital company to benefit patients.

Clinical chair of NHS North Tyneside Clinical Commissioning Group (CCG), Dr Richard Scott, said: “We continuously look to deliver the best possible service to our patients in North Tyneside. As a CCG we are focused on effective and efficient services which will benefit our community and improve health outcomes for the residents of North Tyneside.”

Adding: “That’s why we’re very excited to announce our new partnership with Livi, which adds an innovative new way for people to access an NHS GP at the click of a button.

“This will deliver an estimated 21,000 extra GP appointments per year which is in addition to the existing GP appointments delivered by your local GP practice who continue to provide, face to face appointments, telephone and video consultations.”

Tags : technology
Alex Douglas

The author Alex Douglas

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