A branch of Sports Direct has been criticised after it reportedly tried to get out of its obligation to install a platform lift to grant access to disabled customers.
The retailer applied to convert its store in Darlington into two separate units in 2017 and under the approval’s conditions had to install a lift for wheelchair access.
But the store made an application to be omitted from the condition in April, requesting to avoid having to install a platform lift.
Instead, the application suggested that disabled customers “must make themselves known at the entrance” and enter at a rear entrance.
Gordon Pybus, chairman of Darlington Association on Disability, told a local newspaper that the application for omission was “appalling” and “disgraceful”.
He told The Northern Echo that a ramp was a better solution than a lift because “they don’t break down”.
“It is absolutely disgraceful for the multi-million-pound organisation to apply to have a condition to have a lift for disabled people removed. It is absolutely appalling.”
Sports Direct’s application was rejected by the council in June, according to the report.
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