Sky makes it easier for blind and partially sighted customers to browse TV listings


Sky has begun introducing a new voice guidance feature to its Sky Q boxes in a move to make browsing channels more accessible for blind customers.

Blind and partially sighted Sky users will now be able to use the new voice guidance technology in what is the latest in a line of features designed to boost accessibility.

The setting can be activated or deactivated with a straightforward voice command said into the Sky remote, or else in the settings menu.

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It will then make navigating the platform’s TV guide, menus, show centres, collections, and on-screen messages easier for those with visual impairments, Sky said.

Other accessibility features introduced to Sky include: high contrast mode, highlighting all entertainment with audio description available; voice-activated subtitles; and a ‘British sign language zone’.

David Clarke, director of services at the Royal National Institute of Blind People (RNIB), said: “Voice guidance is an excellent feature that will greatly enhance the accessibility of Sky Q for blind and partially sighted people.”

Sky said it is working to introduce even more improvements, such as the addition of Disney+ content to its voice and text search functions.

Kyran O’Mahoney, National Council for the Blind of Ireland (NCBI) chief technology officer, said: “Sky’s continued focus on accessibility is massively welcome. The new voice guidance feature will make a real difference for users.

“Being able to access and browse content without the help of others is a huge step forward.”

Tags : rnibskySky Qsky tv
Sam Lewis

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