Single service to deliver ‘all disability benefits assessments’ set for trial


A single service to deliver all disability benefits assessments is set to be trialled before being rolled out nationally, the Government has confirmed.

Separate organisations currently run assessments for Personal Independence Payment (PIP) and the Work Capability Assessments in Employment Support Allowance and Universal Credit, using different IT systems.

The new system will deliver all assessments using a single digital platform, developed and run by the DWP.

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The new system, which will be launched in a region to be confirmed in due course, will mean that people in receipt of more than one benefit will not have to provide the same information multiple times. 

Minister for disabled people, Justin Tomlinson, said: “We are committed to providing the best possible support for people with a disability. That’s why we have listened to feedback from both charities and claimants to bring all assessments under one roof.

“It’s important we get this right, which is why we’ll trial the new service on a regional scale before rolling it out nationally.

Adding: “These changes show that we are moving in the right direction and the planned Green Paper will go further as we continue to improve the experience for people with long-term health conditions and disabilities.”

The new service will be developed initially from 2021 before a national rollout.

The Government went on to confirm that later in the year it will launch its national disability strategy to increase inclusivity in all spheres of life for disabled people.

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Alex Douglas

The author Alex Douglas

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