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Signposting helps Yorkshire Care’s customer find ideal equipment

Carole-out-and-about-with-her-new-wheelchair

Many people in the market for a new privately-purchased wheelchair worry about the costs of attaining one, but one dealer has found that signposting customers to various funding options helps the client to get the product they want.

Yorkshire Care’s customer, Carole, had been given a wheelchair by a local NHS wheelchair services that met her needs but was simply too heavy for her to push herself in.

She decided to take matters into her own hands and started looking for a lightweight wheelchair that would give her some well-deserved independence.

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Carole searched for mobility equipment shops in her local area and found Yorkshire Care Equipment.

Looking specifically at active user wheelchairs, Carole wanted to find a chair that would give her all the comfort and support she needed whilst being lightweight enough to self-propel.

Yorkshire Care Equipment’s showroom advisor, Gary Hornsby-Shawe, said: “I showed Carole a range of active user chairs so she could pick the one that suited her needs the most. She had been a bit worried about funding, so I gave her a copy of our charities database just so she knew that help was available should she need it.”

After test driving the different wheelchairs available, Carole settled on a Kuschall Champion SK chair in a matte black finish.

She personalised it by adding on some matte black Spinergy wheels and specially design oval-shaped hand rims with a built-in rubber lining for extra grip.

Carole then returned to Yorkshire Care a few weeks later to buy a SmartDrive powered add-on which will give her some extra power when pushing her new chair.

Tags : Küschallyorkshire care equipment
Joe Peskett

The author Joe Peskett

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