The Care Quality Commission (CQC) has expressed its concern over a care home in Wolverhampton which it said used insufficient equipment, including slings and slide sheets, to move residents.
Highcroft Hall Residential Care Home, in Bushbury, was rated as inadequate and has been placed in special measures as a result of an unannounced inspection which took place earlier this year.
The inspectors’ report stated that a “high number of people had suffered injuries as a result of falls” and said it found people were not always supported to move safely.
The report said: “We looked at the equipment used to support people with limited mobility. We found people did not have their own individual slings (for use with a hoist), or slide sheets (used to help people be repositioned in bed).
“We were concerned this presented an infection risk as people had to share the equipment; and also meant more time was taken by staff trying to find the equipment when it needed to be used.
“After our inspection visit we spoke with the registered manager. They confirmed to us the provider was purchasing new slide sheets and slings to make sure each person had their own.”
The report added that staff were caring and kind when providing people with assistance, and had a good rapport with people.
Mark McCarthy, managing director at Sanctuary Care, told the Express and Star: “We strive to deliver a consistent standard of high-quality care for every resident, so have been deeply disappointed by this report.
“However, we are working tirelessly to establish sustained improvements at the home and progress has already been made.
“I would like to offer reassurance that we remain committed to delivering safe care that is centred on our residents and founded on kindness, compassion and respect.”