Disability benefits applications for the new Child Disability Payment, are going to be available online, face-to-face and by telephone – for the first time ever.
The Scottish Government is introducing the new benefit this summer, replacing the UK Government’s Child Disability Living Allowance.
By offering a variety of ways for people to apply, the Scottish Government says it wants to make it as easy as possible for those applying when this first disability benefit opens to new claimants.
It detailed how paper-based applications are the only possible method under the current UK Government system.
Other improvements made as part of the move include local delivery staff across the country to provide pre-application support, rolling awards with a maximum review period of ten years when the condition of applicants is unlikely to change and the option of financial short-term assistance if a person challenges a decision to reduce or stop their disability payment.
Social security secretary, Shirley-Anne Somerville, commented on the disability benefits plan.
She said: “We want to remove barriers to accessing the financial support people are eligible for and end the stress and anxiety felt by those using the current UK Government system.
“Offering different, convenient ways to apply, as well as consistent, considerate and sensitive support through the application process, will transform the experience for parents, guardians and carers applying for their loved ones.”
Adding: “These are the improvements people have told us matter to them. By listening to those with experience of the social security system we can create a system from the ground up that meets the needs of the people of Scotland.
“It is a system that recognises that social security is a human right and will treat people with fairness, dignity and respect.”
Last year, the government in the UK promised benefits reform.
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