The Mobility Aids Centre is predicting its highest ever turnover this year, which it has partly put down to mobility scooters sales.
Scooters are the main source of income for many retail businesses in the sector but the firm said that investing in quality models improves the customer experience and so assists growth.
Director, Jason Watling, who is a finalist in Store Manager of the Year at the AMP Awards on Sunday, said that while the business is “proud” of its commercial milestone, the financial strength of the business is not what drives company bosses.
“To see the difference our quality products, such as TGA mobility scooters, make to the lives of individuals never fails to fill us with a sense of achievement.”
The dealer said its approach focuses on delivering customer service, expert knowledge and high quality products and offering a comprehensive range including TGA scooters.
Increasing numbers of end-users are said to be seeking TGA scooters from the dealer.
The Mobilty Aids Centre was founded more than 30 years ago and 14 staff operate from 15,000sqft premises.
This business features an independent living showroom, servicing department, warehouse and distribution facilities.
Beyond its commercial activities, The Mobility Aids Centre prioritises its corporate social responsibilities and supports the community through several charitable programmes.
Jason Watling is chairman of Disability Peterborough which is a Peterborough-based centre offering free advice for disabled people, their carers and families.
The Mobility Aids Centre also provides this charity with office space, manpower and fundraising initiatives.
It has gained several business achievements over the last decade, most recently being highly commended in the Motability Awards 2017 and official recognition as a Centre of Excellence and an Elite Retailer.
Directors, David Watling and son Jason Watling, have both received Civic Awards for their service to the community and have been shortlisted for the forthcoming AMP Awards in the Aftersales Support category.
CLICK HERE to read out interview with David and Jason Watling.