Manufacturer of innovative mobility products, Scooterpac, has developed a Dealer Portal as part of its continuous investment in improving processes and communication channels to support their dealers to provide effective solutions.
The portal has been developed to enable customers to access marketing collateral featuring all Scooterpac’s promotional campaigns with both online and offline assets, with new materials added monthly.
Kevin Francis, Chief Engineer, said: “With the introduction of the technical video conferencing service earlier this year, our aim has always been to launch a platform which goes the extra mile.
“Our series of troubleshooting videos have already successfully helped our customers by reducing technical support wait times. Our Dealer Portal is the most efficient way of getting the required information – fast.”
The innovation comes in a year that has seen the most radical changes within the workplace, including working from home, video meetings and moving everything onto digital platforms to ensure companies can continue to grow.
Tom Bousfield, Marketing Manager at Modern Mobility, said: “Our team love the simplicity of the system, especially engineers when working on site. The comprehensive set of marketing materials has enabled us to simplify our approach and become more effective at promoting their products. With Scooterpac leading the way, we look forward to this continued level of digital investment.”