RoomMate, an audio device that helps visually impaired people to navigate disabled toilets, is popping up in locations across the UK in organisations and businesses and could be on the way to becoming a mainstay for any access-friendly site.
Its creator, ADi Access’s latest round of installations include notable locations including the Royal Devon & Exeter Hospital, the Minack Theatre, Birmingham Airport and the Mercure Southgate Hotel in Exeter.
Birmingham Airport is the first airport in mainland UK to fit the RoomMate wayfinder in one of its disabled access toilets in the main departure area. Birmingham Airport is one of the busiest airports in the country, with almost 13 million passengers in 2017 travelling to over 150 destinations worldwide.
Persons with Reduced Mobility (PRM) Manager, Ed Kibblewhite, said that the airport is continually looking for ways to make the passenger experience as positive as possible when transiting the airport.
“With the addition of RoomMate Units in our disabled access toilets, we are now able to support our Visually Impaired customers and their families to a much higher level.”
“We pride ourselves on offering excellent facilities to all of our customers whether they have a disability or not and work extremely closely with local charities to get it right, so when we were approached with the RoomMate idea the whole team realised what a fantastic and simple solution to a very important issue it was. We have since invited several groups to trial the RoomMate with us and look forward to their feedback.”
RoomMate is currently undergoing trials in the airport’s busiest area (departures) with a view to rolling further units out in both the arrival and departure areas in all terminals should the trials prove as successful.
The Mercure Southgate Hotel Exeter has also been trialling RoomMate over the busy winter period with the unit being situated in the accessible toilet in the busy main foyer.
ADi Access MD, Helen Holyer, said: “The Mercure Southgate is the first hotel in the UK to fit RoomMate for its visually impaired customers, the management team have been fantastic with its enthusiastic support of RoomMate and we hope the success of the trial will lead to the other 81 Mercure hotels considering RoomMate for their guests as well.”