A local petition is pushing for a Rochester events venue to improve wheelchair access, which says it will look to build on the work and installations it has already carried out.
Casino Rooms came under fire when a disabled customer says he was unable to access an event occurring upstairs in the venue.
In response, owner Aaron Stone said that since a change in regulations the building has continued to improve access for wheelchair users wherever possible.
“During our ongoing refurbishment, we have included new facilities and access for wheelchair users through the ground floor and disabled toilet facilities on both floors, taking advice from chair users, our own architects/designers and also Medway Council,” Stone told Kent Online.
“As we continue to develop the venue, our next area of attention will be the upstairs main room. During this process we will be working with our design team to encompass access for all and hopefully overcome the major issues we currently face given that the building is of a very complex structural design and is also within a conservation area.”
The venue does not have a lift installed for disabled access but it is hoped the online petition will help pressure the owner into looking at better access solutions.