REPORT: Netflights names the best UK airports for accessibility

gatwick airport

Edinburgh Airport and Glasgow Airport have been named as the two best airports in the UK for accessibility.

This is according to a new report by the flight comparison site Netflights, which carried out a thorough review of 30 of the busiest airports in the UK using data from airport users and a number of other sources.

Coming in joint first place for accessibility, Edinburgh Airport and Glasgow Airport were recognised for the significant investments they have both made in improving the airport experience for passengers with a range of disabilities, in terms of service and facilities.

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Netflights found that Edinburgh Airport and Glasgow Airport scored consistently well across its assessment criteria, which factored in elements like hidden disability lanyard schemes, initiatives to support hard of hearing and visually impaired passengers and investments in Changing Places facilities.

Both airports also received a ‘very good’ rating from the UK’s aviation regulatory body, the CAA, in its Airport accessibility report 2018/19.

The CAA stated that they are “the only airports with more than nine million passengers a year to achieve a very good rating”.

The findings of the review paint a largely positive picture of airport accessibility in the UK, with, for example, 22 out of the 30 airports ranked achieving a rating of 60% and above.

In general, larger airports performed better than smaller airports when it came to accessibility.

However, Belfast City was one of the main exceptions, with the small airport achieving a final rating of 83% and ended up ranked joint fifth, along with London Gatwick, London Luton, Bristol, Newcastle, Liverpool and East Midlands.

Andrew Shelton, Netflights’ MD, said: “For many years, airports have factored in the need to be accessible to everyone into their designs and renovations. And while some are doing really well, as our Airport Review shows, several still have work to do to ensure customers with particular needs aren’t disadvantaged and can enjoy their airport experience as much as everyone else.”

View the full list by clicking here.

Tags : accessibilityairport accessibilityedinburgh airportglasgow airportNetflights
Alex Douglas

The author Alex Douglas

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