Public service websites must meet accessibility standards following new legislation


Regulations that makes it mandatory for public service websites launched on or after 23 September 2018 to meet accessibility standards have come into effect.

Under the new rules, public sector organisations must ensure that all websites are accessible by 23 September 2020, with a later compliance date for mobile applications of 23 June 2021.

The aim of the legislation is to help make sure online public services are accessible to all users, including people with disabilities.

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Simon Hart, the minister for implementation, said: “This is another positive step in our longstanding commitment to ensuring digital services are accessible for all users and to encourage improved equality of access to public information and services.

“Although directly impacting the public sector, the regulations provide a necessary reminder for all organisations to consider the needs of all users when building online services.”

It builds on the existing legal obligations of all UK service providers to make reasonable adjustments under the Equality Act 2010 and Northern Ireland’s Disability Discrimination Act 1995.

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Patrick Cremona

The author Patrick Cremona

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