Precision Rehab is still open for business but has implemented a number of measures in a bid to protect both customers and staff throughout this period.
Releasing a statement online, Precision Rehab director, Matthew James, said the company is and would continue to monitor the situation.
James explained: “We have been closely monitoring the latest government guidelines regarding COVID-19. If any customers or their family members are showing any symptoms we would ask you to please contact us to rearrange your appointment as soon as possible.”
We will be minimising contact between staff and customers and we are more than willing to offer in addition to our usual services;
• Contactless services, our team will call you when we arrive, you can put the product outside of your property, the work will be completed externally, when done we will call and wait away from the property for the product to be collected from outside.
• Parts delivery service, for certain products we are able to either send directly from the supplier or alternatively ship products from our facility using a courier service.
• Phone consultation for advice on all aspects of your product including servicing, repairs, sales and general guidance.”
He continued: “We are providing disposable gloves and hand gel for staff, these will be changed between each customer and all demonstration equipment will be disinfected before and after each appointments. As a company we have maximised our safety measures including; government recommended hand sanitiser, disposable gloves, masks and disinfectant wipes.”
Concluding the statement, James confirmed he and the business would continue to monitor the situation and follow any advice from the government and would endeavour to do what is best for everyone.