The Motability scheme champions impeccable customer service and support. Any retailer accredited with the programme has every right to be proud of themselves.
Andy Taylor, owner of Optimum Mobility, has taken the commitment to service one step further having seen his company awarded a 9.7/10 by the scheme in the Motability Dealership awards in the small fleet category.
Operating in the rural Wiltshire market town of Malmesbury, Andy and his team don’t face an easy task securing sales through the Motability channel but they have still managed to outshine other retailers.
He attributes this remarkable success to the way in which the equipment is managed and sold through the channel, with service at the forefront of the strategy.
Optimum Mobility has made a number of enhancements and improvements to the support its customers enjoy during recent times, earning the Sunrise Medical specialist a long list of industry admirers.
It also prides itself on being one of the few companies in its field to carry out modifications and adaptations to the products that customers order, making them as perfect for users as they can be.
Address: The Old Dairy, Pinkney Park, Malmesbury, SN16 0NX
Tel: 01666 840060