A lift at a sheltered housing complex in Lochee, Dundee, has been out of action for over a week and is yet to be fixed because of difficulties in sourcing parts, according to the housing association.
Residents have suggested that the lift has been damaged by people driving mobility scooters into the lift.
Elderly and immobile residents at Mulligan Court are now taking the stairs or using a stairlift, which they say is “incredibly slow”.
Some residents told a local newspaper that they were concerned of how immobile people would leave the housing complex in an emergency.
Gill Donoghue, head of support services for Caledonia Housing Association, told the Evening Telegraph that residents can access help at home and a stairlift while the lift is out of action.
She said: “We are currently working with our contractors to repair the lift at Mulligan Court.
“The repair is taking longer than we would have hoped due to a delay in the availability of parts.
“To accommodate the inconvenience we have arranged additional cover from our home help service to assist residents with shopping and any other requirements.
“Mulligan Court is also equipped with stair lifts which allow continued access for all residents while the lift is temporarily out of order.
“We would like to reassure all our residents that we are seeking to resolve the matter as quickly as possible and apologise for any inconvenience caused.”