Online retail sales hold up in April despite lockdown easing

20th Anniversary Of First Online Sale

Online retail sales rose 10% year on year in April despite the easing of lowdown, according to the latest IMRG Capgemini Online Retail Index.

Some impact on high street reopening was seen in the month-on-month figures, however, which fell by 12%.

Lucy Gibbs, managing consultant – Retail Insight, Capgemini, said: “This month’s +10% increase on 2020 is particularly impressive when considering last April’s +44% year-on-year growth. It has been over a year since the first UK lockdown therefore growth online on top of this is significant. 

“We can see the impact of the re-opening of the high street when we look at month-on-month figures, however, despite the strong growth; we would typically see April compared to March as flat, however, this year April is -12.0% lower. This trend can also be seen in retail type, as multichannel retailers dropped to +5.7% growth in April versus last year, whereas online only retailers maintained growth in line with the beginning of the year at +20%.”

Andy Mulcahy, strategy and insight director, IMRG, added: “What impact did the reopening of the high street have on retail? Several large retailers I have spoken to say the first week was amongst the strongest they have seen across online and retail platforms; one even recorded their biggest day ever overall. While online growth might have dropped away from +70-80% between January and March to +10% in April, this is largely as growth rates are now comparing with pandemic-period rates from 2020, which were so strong that it is hard to build upon that performance.

“In January, we mapped out how growth could look if things go relatively well for online, relatively badly, and somewhere in the middle. In April, retail generally seems to have done well, and the rate of online growth is currently somewhere between average and good in that forecast. As people get more options for spending their money in later May and into June, that will provide a sterner test.”

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Tags : Online retail
Lee Peart

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