NRS Healthcare has been commissioned to provide a county-wide assistive technology service in North Yorkshire.
North Yorkshire County Council’s service will comprise of equipment and monitored services where devices in the home are linked to a call centre providing people with round-the-clock peace of mind that someone will be alerted if they need assistance.
Assistive technology also includes GPS trackers, fall detectors and epilepsy monitors. These can be used by people in extra care housing developments where independent living in apartments is supported by round-the-clock services.
County councillor Michael Harrison, executive member for adult social care and health integration, said that the council has been providing assistive technology services for people in North Yorkshire for several years.
“We have recently appointed NRS Healthcare to manage the whole process across the county, providing a single, joined up service from referral, assessment, installation and servicing.
“Just as importantly, we wanted a strategic partner to help us to turn assistive technology into a core part of the health and social care services we deliver.”
Health and social care professionals working for the council or the NHS can identify clients they think will benefit from assistive technology and send the referral to NRS.
The NRS triage team examines each referral and decides whether an assessment can be completed over the phone or at the person’s home, and what the priority level is.
If the triage officer believes a face-to-face assessment is required, they will send an occupational therapist or assistive technology assessor to visit the client, assess their needs and, if possible, install the appropriate equipment there and then.
They will follow up a few weeks after installation to ensure everything is working correctly and will service and repair the equipment as and when required.
People with other eligible care and support needs may get help to pay for their assistive technology service following a financial assessment. People who self-fund their care and support can ask NRS for a private pay option, or can choose to use other local providers.