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NEC installs Changing Places washroom with dedicated review section in new app

Cleen App 1

A second Changing Places fully-accessible toilet for people with disabilities has been installed in the NEC Piazza.

NEC Changing Places installation comes as the venue makes further commitment to customer experience with a new review app called Cleen.

The Cleen App has been devised by Derby-based HSG, is free to download and enables customers and visitors to log reviews of washrooms.

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Within the new app, the Changing Places facility has its own dedicated section which allows users to review the washroom.

The new Changing Places washroom is larger than standard facilities to accommodate a wheelchair user and their carer.

The NEC detailed how it will allow users to manoeuvre with ease, plus equipment including a height adjustable adult-sized changing bench, ceiling hoist and height adjustable washbasin.

Steve Cartmell, the Group FM contract support manager said: “We are committed to providing all our customers with the very best experience possible.  The Cleen App and the introduction of another Changing Places toilet will further enhance our offer to visitors and ensure that they can alert us if there are any issues we need to deal with quickly.”

Adding: “We believe in setting and maintaining the highest standards across our venue and this is another example of how we are always striving to exceed customer expectations.”

The NEC is the host venue for next month’s Naidex show.

AMP reported today on how TGA will offer its test drive course at this year’s event.

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Alex Douglas

The author Alex Douglas

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