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Motability launches refreshed website to improve accessibility

Motability

Motability has launched a fresh new website designed to provide disabled users with easy access to information on its transportation scheme.

The mobile-first site is designed to give all users, regardless of disability or browsing preference, the ability to engage with the site and discover how Motability can help disabled people across the UK.

The accessibility of the website was reviewed by experienced testers from Shaw Trust, a charity which helps disabled people into employment, with a range of disabilities, including mobility impairments, colour blindness, no and low vision, deafness, dyslexia and learning difficulties.

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Motability said it was essential that the mobile version of its website was as accessible as the desktop version, as analytics found that almost two thirds (64%) of users were opening the charity’s website via a mobile device as opposed to the desktop (28%) and tablets (8%) in the 12 months to June 2021.

Motability CEO Barry Le Grys said: “Accessibility is paramount for us when communicating with our beneficiaries, and this is why we are proud to have maintained our partnership with Shaw Trust over many years.

“Together with Initials, they have helped to create a website that champions the stories of our beneficiaries and highlights the work of Motability. The new website ensures that disabled people and those who help and advise them are aware of the grants, research and projects that we undertake across the UK to help achieve our vision – that no disabled person shall be disadvantaged due to poor access to transportation.”

Joe Manock, National Account Manager at Shaw Trust Accessibility Services, added: “Motability and Shaw Trust Accessibility Services have a long-standing partnership ensuring that the Motability Products and Services are fully accessible and inclusive for all.

“We at Shaw Trust are delighted to have supported the development of Motability’s new website over the last few months and have been impressed at the care and attention that has been taken to meet the WCAG 2.1 AA Standards to create a fully inclusive and user-friendly accessible website.”

Motability oversees Motability Operations, which runs the Motability Scheme intended to enable disabled people, their families and their carers to lease a new car, scooter or powered wheelchair, using their disability benefit.

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Sarah Clarke

The author Sarah Clarke

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