Motability has continued to look to keep its customer and dealer base up to date with where they stand throughout COVID-19.
With coronavirus related FAQs, the organisations says it hopes to make it easier to understand the processes surrounding the scheme at the moment.
It explained: “As the COVID-19 situation changes we understand that customers have a number of questions. We are continuing to update this page regularly to ensure we cover the most frequently asked customer questions.
“The majority of dealers have now reopened and all are operating with social distancing measures in place. We ask for your patience and understanding as we all adjust to these new ways of working, keeping you and our colleagues safe is of the utmost importance. Please be reassured that the Scheme will support you where possible to help you remain mobile during this time. “
Adding: “Our Customer Services team is currently dealing with a high volume of calls, we hope you find the answer to your question here. If you do need to call, we ask for your support if you are unable to get through to us as quickly as usual.”
Click HERE to view the full FAQ page and stay updated with the latest changes to the scheme.