More than 100,000 DLA claimants lose Motability vehicles following PIP reassessment


Around 102,000 DLA claimants have lost their Motability vehicles after PIP reassessment.

In Motability’s latest newsletter on latest customer numbers, it also gave a Personal Independence Payment (PIP) update.

It detailed how “the number of Motability Scheme customers leasing a car continues to grow and is currently at 633,000, with renewal rates remaining steady. The number of customers leasing a powered wheelchair or scooter has also grown and is currently at 17,000.”

Story continues below

It continued: “Take up among PIP qualifiers remains slightly lower than those in receipt of DLA. To date, over 235,000 new PIP recipients have joined the Motability scheme, with a further 192,000 customers migrating from DLA to PIP.”

However, Motability goes on to add: “Just under 102,000 customers have had unsuccessful assessments; the failure rate remains at around 35%. The DWP still expects to finish reassessments for PIP by March 2020.”

Commenting on the news, Ken Butler DRUK’s welfare rights advice and policy officer claims the huge drop in the number of motability vehicles is a scandal.

He said: “The numbers that have lost their Motability vehicles claiming PIP is a scandal. But the true picture of despair caused by PIP is even more shocking given that only a third of DLA claimants used their mobility award to take part in the Motability Scheme.

“So, at least a further 204,000 disabled people will have lost vital support, making it harder for many to access work, leisure and other independent living opportunities.”

He added: “To its credit, Motability has regularly updated the numbers of DLA customers lost to the Scheme, in contrast with the DWP which has been silent on the issue of how many DLA claimants have lost their higher mobility awards.”

Concluding: “The key reason for the loss of mobility support has been the introduction of the ‘20 metre rule’ in PIP assessments. Under DLA, someone was awarded the highest mobility rate if they could not walk 50 metres. The distance of 20 metres is an arbitrary figure that lacks an evidence base and is barring many thousands of disabled people who need the benefit the most. PIP needs urgent reform to restore the 50 metre benchmark.”

In its statement, Motability explained how for customers who have an unsuccessful PIP reassessment, its financial support package remains available.

It says it is also now in a position to offer a level of support (£1000) to those losing access to the Scheme through other stopped allowance situations such as in life PIP assessment.

In October, Motability made a £800m donation to an endowment fund.

Read the full story here:

Tags : dlamotabilitypip
Alex Douglas

The author Alex Douglas


  1. One of the issues, and it’s just happened to one of my neighbours, is the the way the daily living/care and mobility payments are re-assessed when you go from DLA to PIP.

    He was originally on the lower rate of the care component and the higher rate of the mobility component of DLA – total £84.40. On PIP he was awarded £58.70 and £23.20 – total £81.90. So, although he only lost £2.50 week in total, his entitlement to a Motability car ended.

    Ironically, the higher rate of the PIP mobility component has now been re-awarded but he’s actually better off running an old banger than having another Motability car. If it packs up he’ll just scrap it and find something else.

  2. The PIP system is broken – my dear neighbour has scored zero on both parts of PIP( new to a scheme) because he has social anxiety disorder and cannot leave the house. They appeared to have judged him as a big lad to Ben actually fine and not taking his mental health into consideration. He can’t leave the house without anyone with him.

Leave a Response