Mobility Scotland scoops national customer service award

Mobility Scotland

Mobility Scotland is celebrating being named one of the UK’s leading scooter and powered wheelchair dealerships with a national award that recognises outstanding service to customers of the Motability Scheme.

The awards are based on direct customer feedback, and Mobility Scotland achieved highly commended status in the Powerchair and Scooter category.

The awards recognise commitment to going above and beyond to deliver high standards of care and achieving phenomenal feedback from Motability Scheme customers.

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Billy Finnie, Operations Manager, Mobility Scotland, said: “We are so proud to be highly commended in these awards, especially as providing excellent customer service for our Motability Scheme customers is something our fantastic team takes very seriously. A huge thank you to all of our customers for their great feedback, it really means a lot that our customer service has made a positive difference to their experience.”

With over 16,000 scooter and powered wheelchair customers throughout the UK, the Motability Scheme offers a worry-free leasing option to disabled people with insurance, breakdown assistance and servicing included.

Ian Goswell, Commercial Services Director, Motability Operations Ltd, said: “The Motability Powered Wheelchair and Scooter Scheme dealership awards recognise those dealerships who consistently deliver excellent standards of customer service. It’s fantastic to see such high levels of customer feedback for Mobility Scotland especially given the difficulties 2020 brought. It’s a genuine pleasure to congratulate you on this highly commended award.”

Mobility Scotland are an award winning mobility equipment provider headquartered in Kirkintilloch.

Tags : awarddealershipMobilityMobility Scotland
Lee Peart

The author Lee Peart

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