Medequip has retained the CES contract for Birmingham City Council following a successful tender process.
The company said it would continue to provide a comprehensive range of equipment and support to the people of Birmingham.
Medequip said it would investing in both systems and skills to further enhance services and provide cost and performance benefits.
It is a significant contract for Medequip, which the company has now managed for over seven years.
The contract covers a full range of community equipment, including both children’s and adults’ specialist items, and has been extended to provide services seven days a week, ensuring a faster service for individuals and helping to expedite hospital discharges.
Under the terms of the new contract, Medequip will also provide maintenance services for specialist equipment, which was previously contracted out to manufacturers.
Medequip has said it is training dedicated service engineers to manage this aspect of the contract, which is expected to enhance speed and efficiency, improving the service for clients and saving money for Birmingham City Council.
As part of the renewal, the firm will also incorporate significant IT developments over the new contract term, using the new TCES Community solution which provides total healthcare provision management for community equipment.
Alongside this, the company is upgrading its reporting platform to Microsoft BI, providing improved visibility of information and business intelligence, enabling partners at Birmingham City Council to create an extensive range of reports to match their own specific requirements.
Peter Gaunt, operations and commercial controller for the North, said: “Medequip has enjoyed a close partnership and effective working relationship with Birmingham City Council for many years now.”
Adding: “Winning this contract for a further term underlines the added value provided by our experienced team, which has continued to yield significant cost and service benefits.”
While Paulette Hamilton, cabinet member for health and social care for Birmingham City Council commented: “Renewing our CES contract with Medequip has given us a valuable opportunity to reassess our requirements into the future and to build new channels of communication designed to increase efficiencies, reduce costs and further improve services for residents in our city.”