Passengers regularly using Ealing Broadway station, one of the five Crossrail stations undergoing improvements in readiness for the new Elizabeth Line, are angry at delays to install three lifts in the ticket hall to provide access.
The station currently has limited access for wheelchairs and people with limited mobility, causing stairs to become crowded.
A council leader claimed in a local newspaper report that the installation has been continually delayed as contracts have been retendered.
Council leader Julian Bell told GetWest London he was not confident that Network Rail would complete the stations on time.
“They have re-tendered the contract to build them and still haven’t told us which company has won the contract and what the construction schedules are.
“Two failed attempts to put in a staircase at Ealing Broadway adds to my distrust.
“Worse still we are now having to crack heads together over the delivery of the Ealing Broadway station canopy design.”
According to the original plans for Crossrail, the stations involved in the development should have been modified by the end of last year but the target has since been revised to summer 2019 by Network Rail.
There are fears that improvements at stations could be delayed even further in the wake of a recent announcement saying that Elizabeth Line train services have also been delayed.
A spokesperson for Network Rail said that the group is “committed to delivering ticket halls that meet the needs of passengers”.
“In December 2017 Network Rail began work on the foundations for the lifts, footbridge and ticket hall at Ealing Broadway and this work continues as planned.”
Image: Richard Pohle – WPA Pool/Getty Images. The Elizabeth Line had been due to launch in December but has now been pushed back to autumn 2019