Residents using wheelchairs at a housing complex in Gosport have been stuck in their homes for five days after a lift broke down.
One resident described the situation as a ‘nightmare’ after the lift, which was initially repaired, broken again one day later.
The lift has reportedly been problematic since the building, run by The Guinness Partnership, opened six years ago.
The housing provider did not know when the lift would be fixed until it was contacted by a local newspapers.
A spokesperson for The Guinness Partnership told The News:
“We are sorry for the inconvenience caused to our customers at Juniper Court. After we repaired the lift on Saturday, May 12, a further fault occurred on Sunday, May 13, which requires a specialist part to be ordered.
“We are doing everything we can to ensure that the lift is back in service as soon as possible.
“In the meantime our staff are on-site every day offering any help or assistance our customers need.
“We anticipate that the lift will be fully repaired by Friday, May 18.”