Disabled first floor residents at Headington Care Home in Oxford have been unable to get downstairs for nearly three weeks after the home’s lift broke.
The care home has brought in a specialist contractor to fix the lift but repairs were delayed after a new pump ordered from Italy was incompatible and had to be reordered.
It has now placed an order for a stairlift to be manufactured and installed so that the home has the option of both.
John Evans, whose wife is one of the impacted residents, told The Oxford Times that his wife’s “human rights are actually being violated”.
He said: “I’ve written a letter to somebody in charge and he is basically saying that this is not a human rights issue, it’s a lift issue.
Headington Care Home released a statement saying that it regrets any inconvenience caused by the breakdown and expects it to be back in service this week.
The home maintained that first floor residents have access to a ‘large communal lounge as well as their own en-suite rooms’.
The home told the local newspaper: “We have been working with the lift contractor at board level to get the lift back into service as quickly as possible.”