Lifestyle & Mobility has continued to care for its customers to ensure continued safety and wellbeing during the COVID-19 pandemic.
Since lockdown, the shop has been operating at a reduced level at a cost to the business but to ensure customers are not let down.
Commenting, Lifestyle & Mobility’s Darren Macey, explained: “We understand the importance, more than ever, of being there for our vulnerable customers and their families, for vital maintenance such as battery replacement and fixing punctures.”
Lifestyle & Mobility has also been delivering hospital beds to patients’ homes and Havens Hospice for the NHS.
This formed part of an effort to free up vital room in the wards.
Keeping in touch with customers has also been a part of the company’s effort to lift spirits.
Macey added: “We’ve been contacting those on our database offering to collect shopping for them and just having a friendly old chit chat.”
All stores are now open using measures to protect customers whilst in store and at home. Lifestyle & Mobility has created a roadmap Oneway System on the floors and has installed PPE shields.
The firm went on to confirm that staff will be wearing full-face shields and gloves on assessments and deliveries, with everything being sanitised after use.
Macey concluded: “Lifestyle and Mobility, like everyone else, is looking forward to getting back to some kind of normality.”