Less than 2% of the Internet is meeting accessibility guidelines as people with disabilities continue to face daily post-COVID technological issues, a survey has found.
The research by online accessibility experts, accessiBe, discovered that many businesses continue to exclude people with disabilities from accessing their websites, products and services by failing to use inclusive and accessible technology in their systems, resulting in feelings of isolation.
Josh Basile, Trial Attorney Jack H Olender & Associates, who was one of three people with disabilities involved in the research, commented on his experience of accessing the Internet as a high level quadriplegic: “With less than 2% of the Internet meeting accessibility guidelines, people with disabilities, (especially those with significant disabilities), struggle to fully access valuable information, services and products needed to survive and thrive in the community.
“People with disabilities are too often an afterthought and as such are not included within the original plans for rollout. This is especially true with pandemic related services, such as testing or vaccine services, where both the websites that offer the services and the locations providing the services were not made accessible to people with disabilities.”
accessiBe said: “Thankfully, with the rise of artificial intelligence, it is now possible to drive a real accessibility revolution and improve the accessibility guidelines on thousands of websites, by replacing manual, line-by-line remediation with AI and automation. With more awareness on the subject, the quicker we can make thousands of websites meet accessibility guidelines to ultimately create exceptional, and life-changing, digital experiences for people with disabilities.”