Hotel becomes first to install a Changing Places toilet after landing £70k grant

Marsham Court

The family-owned Marsham Court in Bournemouth is set to become the first UK hotel to install a Changing Places toilet.

The business has secured a £70,000 grant from Bournemouth Christchurch and Poole (BCP) Council’s post-covid Bounce Back Fund which it will match fund to create a raft of accessible facilities.

According to the national Changing Places Consortium, an estimated 250,000 people, children and adults in the UK would benefit from Changing Place toilets, which include a hoist, an adult size changing bench and generous space for a disabled person and up to two carers.

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The national code of practice for architects, builders and planners also now formally recommends a Changing Place for all larger buildings and complexes.

Rosie Radwell’s family have owned the Marsham Court Hotel for over 30 years. The business targets a wide leisure demographic, including both families and the older generation. A large proportion of business is also generated from conferencing, banqueting and group travel including special interest holidays.

Radwell believes a Changing Places toilet is important both for her customers and the future success of her business:

“Accessibility and the way in which we cater for all our guests – including those who need carers for their personal needs – is vital and even more so now, post-Covid, as more people look to holiday in the UK,” she said.

“If ours and other hotels are to survive, we need to adapt and offer the best service we can to everyone. The Changing Places toilet and other accessible facilities we are installing, such as a new wheelchair lift, a pool hoist and a sensory room, will help us do that.”

Work will commence in the Autumn with completion planned by Spring 2022.

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Andrew Seymour

The author Andrew Seymour

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