How long have you worked for your current employer and how did you get into the industry?
I have worked for Arjo for 27 years this August. I always wanted to get into healthcare as it is so rewarding knowing that you can make a difference to people’s quality of life.
What’s the first thing you do when you get into work in the morning?
I always check my emails to see if any customers want information, advice or have a problem, and rely on you to sort it.
What’s the hardest part of your job?
Attempting to convince customers who have had a bad experience with Arjo from previous years that we are a completely different organisation. And convincing them about our commitment, drive and enthusiasm to provide them with the right solution.
What do you most enjoy about working in the industry?
Almost all of our customers have the same goal in mind and it is very satisfying when they buy into your proposal to see a difference that their investment in Arjo has made to their business, staff and patients.
What’s your biggest achievement in the industry to date?
Securing an order for 84 Tornado bedpan washers and 48 baths for a new build hospital.
Which other company (inside or outside the industry) do you most admire and why?
I have always admired Richard Branson (Virgin). I like his approach that you need to look after and care for all your staff.
What’s the best piece of advice you’ve ever received?
Do not try and do too much, focus on the most important tasks to do them well.
Tell us something about yourself that none of your colleagues know?
I study a martial art which focuses on not just the physical but the spiritual aspect on dealing with aggression and calming the mind.
If you won the lottery, what would be the first thing you buy?
As a petrol head, it would have to be a Ferrari 458 or an Aston Martin DBS Superleggera.
If you could invite any four people (dead or alive) to a dinner party, who would they be?
Einstein. Ghandi. Bruce Lee. Socrates. All different but with the aim of making an impact.