Freechoice Group, a disability access specialist has become the first company to graduate from the Stiltz Home Lift Training Academy.
The Banbury-based firm, which has installed and maintained through-floor lifts for wheelchair users across the Midlands and South East since 2004, signed up to the Stiltz Lifts scheme which allows selected partner companies to install Stiltz domestic lifts into customers’ homes themselves.
The home lift manufacturer launched the Academy in December with the currently free of charge training held on demand at the company’s headquarters in Kingswinford, West Midlands.
Freechoice Group sent engineers to the Stiltz purpose-built training facility where they received classroom theory and hands-on practical installation training. The disability access company successfully undertook their third and final customer installation – which was overseen by Stiltz – to become the Academy’s very first Accredited Stiltz Lifts Installer Partner.
Freechoice Group can now assume responsibility for almost the entire customer journey, rather than relying on Stiltz installation teams to help complete the projects. This means the Stiltz business immediately becomes far more profitable to Freechoice Group. The company can also expect to receive priority dealer support from Stiltz, including technical training on new products, marketing support and customer service.
Freechoice Group managing director, David Kennard, said: “We were immediately attracted to the Stiltz brand because their home lifts are completely unique within the industry. There are no hydraulics, no lift shaft or pit, no load bearing walls – the Stiltz lift is a self-supporting structure and plugs straight into the wall and runs off mains electricity supply.
“Once you have removed the aperture from the ceiling, the lift is relatively easy and quick to install. It will usually take five days to install a traditional through-floor lift but a Stiltz Lift, depending on the application, can take a day or two to install.
“We install through-floor lifts for wheelchair users in countless households and businesses and we also like the fact Stiltz offer their unique thru car wheelchair lift option which means the wheelchair user can enter on one side of the lift on ground level and leave from the other side once they have reached the first floor. There is only one way in and one way out with a traditional lift but these guys have thought of everything.
“Freechoice Group is delighted to become the first company to graduate from the Stiltz Home Lift Training Academy. The training, support and advice we have received from Stiltz has been absolutely brilliant and we are proud to be associated with such a strong and innovative company.”
Meanwhile, Gino Farruggio, Stiltz Lifts’ national sales manager, said: “Freechoice Group have worked very hard to become an Accredited Stiltz Lifts Installer Partner and we look forward to building a long and successful relationship with them.”
Image: Rob Pinion, technical support manager at Stiltz, is in charge of the Technical Training Dealer Programme, which is held on demand at the company’s headquarters.