In recognising the rise of online, Fish Insurance has committed to streamlining its purchase process in 2020.
As part of AMP’s February Edition special insurance insight report, Fish’s head of business partnerships, John Traynor, set out what the company planned on doing in 2020.
He explained: “Alongside our retail providers, we appreciate that more and more customers are going online. With this in mind, we’ll be looking to streamline the online purchase process to help retailers make the most of this online market and then provide insurance to their customers.”
Traynor went on to confirm that the importance of its traditional retail partners would not waiver.
The company says it will ensure all aspects of its business will offer the right services at the right time for its customers.
Traynor added: “Throughout 2020 we will be continuing to support our network of mobility retail partners, ensuring that they have all the tools they need to offer insurance protection to every customer.
“We understand the importance of these retailers and the invaluable expertise and customer experience they can offer those purchasing mobility equipment.”