Face-to-face assessments to resume for health and disability benefits


Face-to-face assessments for health and disability benefits are to resume from this month.

The Department for Work and Pensions (DWP) said face-to-face assessment for Industrial Injuries Disablement Benefit (IIDB) in England will resume from 12 April.

Work Capability Assessments (WCAs) (for claims for the additional health amount of Universal Credit and Employment and Support Allowance) and Personal Independence Payment (PIP), will resume from May.

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The appointments will initially only be available to those who are unable to fully assess by other channels.

People will be invited for their appointments by letter, which will clearly set out what to expect at their appointment.

Face-to-face assessments will take place alongside existing paper-based assessments, and telephone assessments (for WCAs and PIP), which will continue to take place where suitable.

The DWP said it has worked with its assessment providers to ensure that assessment centres are fully compliant with COVID-19 safety measures.

On 29 March 2021, the Department published detailed guidance on for claimants and assessment providers to support the safe resumption of face-to-face assessments.

Tags : disability benefits
Lee Peart

The author Lee Peart

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