EXCLUSIVE: Devon Disability Collective sets sights on service offering expansion


Devon Disability Collective says it wants to “disrupt” the mobility retail sector through its reupholstery services in a move it hopes can expand its service offering to those who need and use it.

DDC is a social enterprise that provides employment & training for people with disabilities & those furthest from the labour market.

It does so through its own commercial enterprises and has come a long way since it took over from where The Pluss Organisation left off over 4 years ago.

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After Pluss closed its retail and enterprise operations down in Exeter in 2015, DDC secured a £120,000 loan from Devon County Council and now, operating as a social enterprise, say it wants to ensure that people in Devon don’t pay more than they really should when it comes to their mobility equipment needs.

Luke Rogers, commercial director at DDC, told AMP: “We regularly find small mobility retailers along with large nationals sell rise recline chairs, scooters and beds at prices well in excess of what they need to. DDC focuses on giving free honest reliable advice, getting the right product in front of its customers at fair prices, but sometimes the original equipment still has plenty of use left in it.”

Adding: “This is where DDC really comes into its own against its competition as we have a team of experienced upholsterers onsite with access to a range of high performance fabrics, saving our customers potentially thousands of pounds through re-upholstering their equipment instead of buying new, all whilst saving unnecessary additions to landfill.”

He continued: “We’ve had a lot of success since start-up, the team have worked amazingly well together allowing the business to grow year on year across all services,” concluding: “with continued success I could definitely see expansion on the horizon and look to the potential of opening other sites and other showrooms.

“This would enable us to spread the philosophy and the offering of something which we see as very different from other companies in that we truly care for and represent the customers we serve. We are not out to make big profits, we are just out to offer a great service and employ more people with disabilities in doing so,” he concluded.

Tags : Devon Disability Collectiveexpansion
Alex Douglas

The author Alex Douglas

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