Elderly residents in West London were left unable to use a lift in their housing complex for almost a month while engineers attempted to repair it.
The lift at a housing block on Mary Road Close was broken for three-and-a-half-weeks and while it is now fixed, several residents were unable to leave their homes.
One resident told a local newspaper that engineers had visited the site regularly after Thames Valley Housing association was informed of the issue.
But residents are still concerned that the lift is a health and safety hazard because it does not sit flush to the ground.
One resident told The Richmond and Twickenham Times that he “would be better off in prison”.
Thames Valley Housing apologised for the inconvenience caused and will offer compensation once the situation has been resolved, according to the newspaper.
It is understood that engineers are currently on site trying to fully repair the lift.