eBay has said it plans to become a ‘one-stop-shop’ for people living with disabilities and has launched a new Independent Living hub on its website in response to a significant growth in shoppers buying mobility products on the platform.
The site claims it has seen 20% year-on-year growth in customer demand for medical and mobility products and it now plans to revamp its disability range to capitalise on the trend.
The new central hub will allow customers to search via a single platform as opposed to multiple retailers or specialist outlets.
It promotes featured equipment sellers and offers a more friendly user experience for people searching categories like scooters, wheelchairs and incontinence.
eBay saw more than 1m buyers shopping in the medical and mobility category in 2018 and its new hub has already attracted brands such as Tena, Drive and Omron.
With one in four people in the UK living with a physical or mental disability, the company has also said it will also look to grow the selection of inventory based on customers’ needs and requirements over the next 12 months.
eBay currently offers a range of independent living product categories, including wheelchairs, daily living aids, orthopaedic products and mobility fixtures.
Customers can search for mobility scooters via brand, price and features. Shoprider, TGA and Drive currently have the most scooters listed on the website via various retailers. eBay also sells second hand products.
Keith Metcalfe, head of UK lifestyle trading at eBay UK, said: “We are extremely pleased to announce the launch of the Independent Living hub on site.
“With products including everything from mobility and clothing, to home, garden and car accessories – our overall aim is to become the first richly diverse ‘one-stop-shop’ for people coping with disabilities and make independence easier with the clicking of a button.”