Doro celebrates award for service excellence during COVID


Tech specialist for older and vulnerable people, Doro Care UK, is celebrating after winning an award for service excellence during the pandemic.

Doro Care UK triumphed in the Service Excellence During Crisis category of the Accelerator PCA Showcase Awards 2020.

Wendy Darling, UK Country Director, said: “We have seen an unprecedented need for our services during the pandemic and our keyworkers have worked incredibly hard to adapt our services to keep the vulnerable safe during these very difficult times. We are incredibly proud to have won this award in recognition of the effort every one of our employees has put into ensuring our customers have the support they need.”

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The Accelerator PCA Showcase Awards celebrate organisations in any sector or industry for their remarkable efforts and innovation in customer service, employee wellbeing and leadership during the challenges of the 2020 pandemic.

“We’re delighted to recognise Doro Care UK as an Accelerator PCA Showcase Awards 2020 winner in the Service Excellence During Crisis category,” said Henry Hopkins, Founding Director of Accelerator.

“Doro’s entry was a convincing demonstration of innovation, collaboration and very responsive customer actions delivered in a super-quick timeframe, to address the urgent need to enable patients to be able to leave hospital. In summary, Doro really demonstrated their commitment to providing exceptional customer service and continuity in the context of the pandemic challenges.”

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Lee Peart

The author Lee Peart

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