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Doro acquires Connexus Careline to further expand reach and strength in the UK

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To further expand its reach and strength in the UK market Doro has acquired the assets of the Careline services from Connexus Housing Group.

It follows a stringent selection process, in which Doro said it was delighted to be chosen as the preferred provider for Connexus Careline’s Technology Enabled Care Services.

Connexus Careline has been providing technology-enabled care services across the UK, working with local authorities, housing associations, the private sector and charities.

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The business monitors around 25,000 telecare connections, incorporating a wide range of devices.

This support has been provided to older and vulnerable people for over 30 years, enabling people to live safely and independently in their own homes for as long as possible.

Richard Woolley, chief executive at Doro, said: “We are rightly proud of the service that our Careline team has provided over the last 18 years as part of the housing association and indeed prior to that as part of Herefordshire Council. It was a tough decision to sell the business and it was important that the buyer shared our passion for customer service.

“Connexus is therefore very pleased to have come to an agreement with an organisation of Doro’s stature and ethos and have no doubts that our customers will continue to receive a high-quality service.”

Doro develops telecoms products and services for seniors to lead full and rich lives; to do the things they want to do more easily as well as the things they thought they might never do.

Doro AB is a Swedish public company and its shares are quoted on the Nasdaq OMX Stockholm exchange, Nordic List, Small companies.

Net sales of SEK 2,063 million (EUR million) were reported for 2019.

Carl-Johan Zetterberg Boudrie, president and CEO of Doro Group, said: “Doro was delighted to be selected to acquire the Careline service from Connexus Housing Group. Our vision is to empower people to get the most out of every day. We enable independence and ensure peace of mind when it matters most and we are delighted to be able to provide our services to Connexus customers into the future.”

“During this worldwide pandemic, we know that more and more organisations are looking at the sustainability of their services as the needs and demands of customers change. We welcome the opportunity to provide a safe home for more people across the UK.”

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Alex Douglas

The author Alex Douglas

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