COVID-secure telehealth service, PAMAN, has been shortlisted for a third national award.
The remote medicines management service has been shortlisted in the Health Service Journal’s Patient Safety Awards, in the ‘Best Use of Technology in Patient Safety’ category.
PAMAN was developed by the Stockport-based Medication Support Company in collaboration with Liverpool City Council.
Of those using PAMAN, 97% now take their medicines correctly, compared to the national average of 55% – improving safety, health outcomes and wellbeing.
The internet-based service also generates significant savings for health and care services. If implemented across England, it could save tax payers more than £100m every year.
Ann Williams, Liverpool City Council’s commissioning and contract manager, said: “Being shortlisted for a third award in just a few months recognises the hard work put into creating such an innovative and workable solution to improving medicines management and patient safety.
“The service has helped us make significant and sustainable savings – around £345,000 in the last year. But more important, it has made a huge difference to people’s quality of life by giving them more independence. We have had so many positive comments from service users and their families about PAMAN. They like the contact with real people who always call on time and who are qualified to answer the questions they would ask in a pharmacy.”