Tendring Council in partnership with Tunstall Healthcare has installed a council-wide scheme including a range of mobility equipment and living aids to help lift residents who have fallen in their homes.
The service, which is operated by Careline, includes the installation of living aid equipment such as fall sensors in homes in the area and provides responders with hoist equipment to help lift residents from the floor.
Tendring District Council (TDC) set funding aside to pay for the scheme around a year ago and the initiative was in response to waiting times for an ambulance for not urgent responses regularly exceeding more than four hours.
The money would cover the costs of the service for the next three years and is at no extra cost to the users, over and above their normal charge for Careline.
Nigel Brown, TDC’s communications manager, said that the Council is pleased that this new service is now being offered.
“We have reached the stage where if a Tendring Careline customer has had a fall then our colleagues at Colchester Helpline will be called and they will respond,” he said.
“For the most part they will be accompanied by a Tendring Careline responder, to help carry out the lift. Although they are travelling extra distances, they will still be able to respond more quickly than a non-emergency ambulance.”