Community equipment service gets seal of approval from standards body

eec cecops win

A community equipment service based in Essex has been certified by an accreditation and standards body approved by industry regulators and professional bodies, including the Care Quality Commission (England).  

Essex Equipment Service (EES) is a home healthcare equipment supplier, offering specialist items to support home mobility and safety.

EES received ‘top marks’ from the Community Equipment Code of Practice Service (CECOPS).

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The service is part of Essex Cares Limited (ECL), and holds the contract to provide specialist equipment in Essex. In 2018/19 it provided over 130,000 items to the community.

The CECOPS assessment of EES reviewed 22 standards, including stock management, manual handling and equipment, and rated 19 of these as ‘requirements met’, the highest score, and found no ‘non-conformities’.

Sue Harris, who conducted the assessment on behalf of CECOPS, said: “There were examples of good leadership, partnership working and teamwork at every level.”

CECOPS currently works with around 200 assistive technology services across the UK and their accreditation is highly revered in an increasingly competitive environment for the community equipment sector.

Brian Donnelly, CEO, CECOPS, said: The assessor was impressed with the service and the ‘can do’ attitude.

“Achieving accreditation first time without any non-conformities being identified doesn’t happen very often, and ECL managed to achieve this. It is also good to see that ECL is using the iCOPS self-assessment and continuous improvement tool, which again demonstrates their commitment to quality.”

Trudi Foster, head of Essex Equipment Service, said: “We are delighted to have received accreditation by CECOPS.

“This is testament to the team’s dedication to providing an outstanding service to those requiring safety aids and mobility equipment within Essex, and we look forward to working with CECOPS in the future.”

ECL, which owns EES, was established by Essex County Council in 2009 as the UK’s first Local Authority Trading Company, providing care and support in South East England for residents at home and in local communities.

With over 1,000 employees, ECL supports over 50,000 people each year to live independent and fulfilling lives.

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Joe Peskett

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