The Store Manager of the Year award 2019, supported by Mark Bates Ltd, goes to Karen Sheppard of People First Mobility.
There is a reason Karen Sheppard is one of the most recognisable faces on the mobility retail circuit.
Few individuals in the industry have battled both business and personal challenges as tough as Karen has.
Her story has impressed plenty but even in the last year she continued to show how she is one of the most hardworking, dedicated and innovative independent retailers on the stage.
She has led People First Mobility’s team to more trophies this year and her achievements were even recognised by business mogul Baroness Karren Brady.
A key focus for Karen this year has been online innovation and she has dedicated what spare time she has to building her own skills to propel People First Mobility into the future.