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Age UK arms elderly people against trading scams in new pilot scheme

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Age UK has run a series of pilot schemes aimed at tackling the increase in elderly people falling for trading scams.

Age UK Enfield is one of five local Age UKs in London that took part in the Scams Prevention and Victim Support programme, working in partnership with Action Fraud and the National Centre for Post-Qualifying Social Work at Bournemouth University.

The programme, funded by the City Bridge Trust, aimed to help more than 3,000 older people feel safer and more confident about spotting a scam in the future.

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Catriona Malbon, project manager at Age UK, said that older people can be particularly vulnerable to scams.

She said: “If you’re living alone, don’t have much of a support network around you or have a pre-existing health condition, it can be much easier for people to target you.

“Around 30% of the older people we came into contact with through the programme had already been scammed before.”

As well as putting on awareness-raising events to help people spot scams and creating links with local organisations and community groups to spread the message about how to stay safe, advisers from local Age UKs visited particularly vulnerable older people at their homes to provide one-on-one support.

Malbon added: “The programme’s been a real success, and a big part of that is how enthusiastic older people were about the services local Age UKs are providing.”

Tags : Age UKelderlyscamtrading scamTrading Standards
Joe Peskett

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