With the social care sector historically making low levels of investment in systems and technology, a leading social care technology company has launched its latest white paper showcasing the benefits of digital innovation in supporting people throughout their care pathway.
Launched to complement its latest series of webinars which look at the impacts of technology at three distinct stages in the care journey, HAS Technology has published a whitepaper titled ‘How do we put people at the heart of digital care transformation?’
A 2012 survey by Saga / Populus found that nine in 10 people would prefer to be cared for in their own homes if the need arose.
Nearly 10 years on, anecdotal feedback from professionals and industry observers suggest this is still very much the case for the majority of people.
‘Digital transformation’ has been a buzzword in social care for some time and the pandemic has accelerated the adoption of new technology at many touch points along the care pathway.
Putting the service user at the centre of care delivery is critical to ensuring their individual journey is joined up, outcomes-focused and of a high quality.
Jason Harries, MD at HAS Technology, said: “The power to assess health issues remotely and intervene as risks escalate allows for better resource management and improved outcomes for individuals. Whether we’re thinking about the bigger picture or what we’d like for ourselves and our family, it often simply comes down to the right high-quality care being delivered to the right person at the right time. Real-time information available to the relevant healthcare professionals can make this happen.
“Our whitepaper looks at how the adoption of technology and digital transformation can put individuals at the heart of care delivery. The inspirational user stories and case studies featured in the white paper highlight what is already being achieved around the country.”
The whitepaper features real-life examples of how innovative technology is supporting strategic service management, improving conditions for the workforce and ultimately improving quality and outcomes for individuals.
HAS Technology has long been supporting the prevention agenda with its ARMED (Advanced Risk Modelling for Early Detection) solution, while also leading the way on digital outcomes management. Its CM digital care management technology enables care delivery to be organised and delivered in line with the Service User’s needs and wishes.
Nicola Jones, Project Officer in the Department for Communities at Carmarthenshire Council, said: “The CM solution has allowed us to be more responsive to service user needs and we use the competency levels and skills for matching the right support worker to each visit.
“Since introducing the technology we have been empowered with information to improve the efficiency and person-centred focus of our service, and we are proud of the difference this is making.”
Similarly, HAS Technology’s extensive experience of collecting data and bringing together intelligence from multiple sources across the whole commissioning lifecycle is making a difference. Their PAMMS (Provider Assessment and Market Management Solution) technology helps spot trends, benchmark performance and empowers decision making at a service, cohort or individual Service User level to encourage continuous improvement.
The HAS Technology whitepaper can be downloaded HERE.